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Image of (20-03-06) 10 Steps to Client Relationship Mastery

(20-03-06) 10 Steps to Client Relationship Mastery

Total Credits: 1.2 MCLE, 1.2 Ethics, 0.0 Elimination of Bias

Practice Area:
Access for event date only.


MARCH 6, 2020 | 12:00 - 1:00 PM CT

MoBarCLE, in partnership with, bring you this quality program.


This program does not qualify for Kansas Credit.

(This is a "simulive" rebroadcast of a previously recorded presentation. The presenter will be available during the rebroadcast to answer questions.)

Presented by Cynthia Sharp, Esq.

An ideal attorney/client relationship runs smoothly from start to finish. The client is satisfied, refers friends and pays legal fees on time. The attorney enjoys professional, personal and hopefully financial rewards. However, the reality is that issues and problems (many of which are avoidable) can arise at any point during the course of representation. This program offers a practical and strategic approach to developing and maintaining effective and ethical relationships with law firm clients.

Attendees will learn:

  • Ethical Standards Governing Lawyer Communication (MRPC 1.4)
  • Five Key Points to Address at the Outset of Representation
  • How to Develop a Strong Client Communication System
  • Four Keys to Avoiding Miscommunication!
  • Three Letters That Must Be Sent - ALWAYS - In EVERY Case!
  • Strategies for Handling Difficult Client Situations
  • Obligations Upon Termination of the Relationship 

Originally recorded July 26, 2019

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